Refresh Reports

After the customer’s initial report is generated and during the credit-decisioning process, you can refresh the reports using the APIs rather than re-engaging the customer.

Refresh Bank Data Reports:

  • Used to get updated bank transactions to view the borrower’s latest assets and direct deposits information.
  • Unlimited free refreshes within 60-days, starting from the createdDate of the original report.

Note: If you want to verify a borrower’s employment without getting new income information, instead of refreshing the VOAI – Transactions report, do a refresh using the VOE – Transactions Report. See VOE – Transactions Report


Refresh Payroll Data Reports:

  • Used to get the most recent data from the payroll source to reverify the borrower’s income and employment.
  • Refreshing the customer’s VOIE or the VOE payroll report is free one time within 60-days, starting from the createdDate of the original report. Any subsequent refreshes done thereafter, will incur additional charges.

Note: If you want to verify a borrower’s employment without getting new income information, instead of refreshing the VOIE- Payroll report, do a refresh using the VOE – Payroll report. See Finicity Verification of Employment – Payroll (VOE-Payroll) Report


Refresh Paystub Data Reports:

  • Used to get updated bank transactions to view the customer’s most recent direct deposits to their bank account. A new paystub isn’t required unless the paystub is too old for underwriting requirements.
  • Unlimited free refreshes within 60-days, starting from the createdDate of the original report.

Note: If you want to verify a borrower’s employment without getting new income information, instead of refreshing the VOIE- Paystub (with TXVerify) report, do a refresh using the VOE-Transactions report. See VOE – Transactions Report