Refresh Reports

After the customer interacts with Connect and the MVS apps for the first time, a report is generated based on the customer’s input and the type of report requested in the customer experience. During the credit-decisioning process, you can refresh the reports using the APIs rather than re-engaging the customer.

Important: Any reports refreshed after the 60-day period, starting from the createdDate of the original report, will incur additional charges.

  • Mortgage and Non-mortgage Bank Data Reports:

Used to get updated bank transactions to view the borrower’s latest assets and direct deposits information.

Unlimited free refreshes within 60-days, starting from the createdDate of the original report.

  • Payroll Reports: VOIE – Payroll, VOE-Payroll

Used to get the most recent data from the payroll source to reverify the borrower’s income and employment.

One free refresh within 60-days, starting from the createdDate of the original report. Any subsequent refreshes done thereafter will incur additional charges.

  • Paystub Reports: VOIE-Paystub, VOIE-Paystub with TXVerify

Used to get updated bank transactions to view the customer’s most recent direct deposits to their bank account. A new paystub isn’t required unless the paystub is too old for underwriting requirements.

Unlimited free refreshes within 60-days, starting from the createdDate of the original report.