Connecting Customers With Connect Lite and Generating Reports

Connect Overview

Finicity Connect is an embeddable HTML application that makes it easy for financial applications to integrate with Finicity’s suite of API’s. Applications will use Finicity Connect to allow their customers to connect their financial accounts. After the accounts are connected the application can retrieve the account financial data for their customers to provide them the required service.

Finicity Connect allows a consumer to sign into their financial institution (FI) and permission Finicity to gather data from their accounts.  Finicity completely hosts Finicity Connect. This assures the partner does not have exposure to consumer credentials and authentication information.

Finicity Connect is also required for financial institutions that are secured through OAuth. Connect manages the instructions and proper redirection to the financial institution website. For more details on OAuth connections see our OAuth Connections Guide.

Finicity Connect can be integrated into your application in two different ways:

  1. A Redirected URL
  2. Directly Embedded Into the Application

This guide will describe in detail how to use Finicity Connect, how to integrate it into your application, how to manage and receive Finicity Connect events, and how to manage and receive report generation events.

Create Customer

First step in connecting a customer is creating a customer record in the Finicity API. A Finicity customer record represents your borrower and is the parent record for all other financial data such as account data and transaction data. Use the technical articles below to understand the customer record and how to create customer records.

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Create Consumer

In addition to creating a customer, to generate financial reports for a customer you must create a consumer record which is attached to that customer. The consumer record on creation will require all of the necessary customer data elements for the customer to be able to review and dispute any reports through the consumer portal.

Technical Articles

Display Institutions For Customers To Choose

The first interaction with you customer in connecting their accounts will need to be a selection of financial institutions for them to choose from. Your application will be responsible for retrieving a list of supported institutions from the Finicity API and then displaying those institutions in a search screen.

To get a list of institutions and their details you will call the “Get Institutions” endpoint. This will give you a list of all available institutions in the Finicity system.

With our list of institutions we also certify our connections by the type of service that is being requested. Certification includes making sure the connection is running correctly and assuring the data needed such as transactions is returning properly. You would call the “Get Certified Institutions” service to get the list of institutions and it would list all that are available for the requested report type like “voa” or “voi”. You can also just call for a list of report specific certified FI’s by using the filter in the call.

You should store the list of FI’s in your application for use in the search screen. We recommend refreshing that list on a 24 schedule using the Finicity API. You should not call for this list every time a customer searches as this will cause delays in the customer experience and cause unnecessary load on both the application and the Finicity API services.

When presenting this list of institutions in the application you should give the ability to search by the Financial Institution Name value as well as the Financial Institution Home URL value. This assures that if a customer searches by either value they will be able to find their institution.

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Customer Selects Institution

Once the customer has selected an institution from the search the Financial Institution ID would be captured to be used in the next step of prompting the customer to connect their accounts.

Call For Connect Lite URL

Using the financial institution Id you will call for the connect URL to present to the customer. The specific type you will call for in this flow is the “lite” type. With this “lite” type and the Financial Institution Id you will be given a URL for that customer to add accounts for that specific Institution. See the technical article below on how to call the Generate Finicity Connect URL endpoint.

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Integrate Finicity Connect URL Into Your Application – Web

Having received the Connect URL, you can integrate the Finicity Connect experience into your application. For the web application experience, you can choose to redirect to a new page, or use the SDK to embed it into your application, following the instructions in the links below.

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Integrate Finicity Connect URL Into Your Application – Mobile

For mobile integration, please follow these instructions on how to integrate it into your mobile app.

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Customer Account Selection

Once the accounts have been added you will need to have the customer select which of the added accounts they would like to permission for the report. Use the get customer accounts call to retrieve the list of customer accounts and present this list in a UI to the end user. You can organize the accounts by their institution login id and institution id for easy readability. Once the customer has selected the accounts save the accounts Id’s for the next step.

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Report Generation

With the account Id’s from the customer you can now generate the report. You will pass the account Id’s in the constraints for the generate report call and will limit the report data to just those accounts. Use the documentation below to understand how to make the generate report call.

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Utilizing Webhook Events

We know that while your customer is in the Finicity Connect flow, it is important to understand what they are doing and what their experience is like. To facilitate this we have provided web hook events that will be sent to the webhook URL you pass in the Generate Connect API call. For a detailed guide of the webhook events you will receive, see the webhooks details link below.

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Utilizing Route Events

In addition to Webhooks events we also provide route events that you can use to receive more immediate updates on application behavior, directly in the browser. Instructions on how to utilize those can be found here.

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